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Select Appointments Plc

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About Select Appointments Plc

Established in 1980, Select Appointments now has a network of offices throughout the UK and Ireland and is recognised as a leading national staffing services company. We find jobs for people and people for jobs, specialising in all areas of secretarial and administration, call and contact centre, accountancy and finance, sales and marketing, retail, legal, medical and travel and leisure recruitment. Our mission is to consistently provide a level of service that exceeds customer expectations, until it becomes a standard. It's our own people who make the difference and we support a culture that recognises and rewards their success.

Franchise opportunities
Head Office support
Team training & development

Franchise opportunities

Select Appointments is a full member of the British Franchise Association and is offering franchise opportunities in a variety of locations across the UK where we are not already represented. According to the Recruitment and Employment Confederation (REC), the governing body of the recruitment industry, the total UK recruitment market is estimated at £23 billion in 2002/03. Click here for more information about the recruitment industry. A Select Appointments' franchise office supplies temporary and permanent staff to companies within a protected territory. Each franchise is its own local recruitment business that uses the strength of our established prestigious national brand to build its reputation.

All offices operate from town or city locations approved by us, with premises fitted to our approved corporate standards. A franchise will usually employ two or three staff during the start up phase, increasing into double figures for mature offices. A franchise office is indistinguishable from a company operated branch in the eyes of candidates and clients. All offices use the same proven quality accredited systems and have access to head office support functions and national major contracts. The territories are carefully selected to ensure that there is sufficient potential to develop a strong, viable business. As the franchisee, you will be the only Select Appointments' office operating in that territory, whilst having the ability to develop relationships with neighbouring offices to enhance all business opportunities.
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Head Office support

A Select franchise is supported by Head Office support as detailed below:

Marketing and communications
  • Brand reputation and development
  • Website - www.select.co.uk - free promotion of all open vacancies
  • Advertising - media advice, templates and job board agreements
  • Sales collateral and literature, printed stationery, corporate gifts
  • Salary surveys, exhibition stand
  • PR and corporate profiling
  • Intranet - Select Informed - internal communications
  • Candidate care and attraction programme
  • Client development support materials
  • Advice on local Marketing and Communications activity
Finance
  • Temporaries payroll system
  • Invoice preparation and distribution
  • 60 day factoring of all debts to ensure smooth, predictable cashflow
  • Management reports and statements
Property
  • Advice on sourcing property and leases
  • Corporately negotiated rates with suppliers and contractors
  • Support with design and specification of signage and office livery
IT
  • Advice regarding hardware requirements
  • Project management of software installations
  • Provision of anti virus software
  • Development of core operating systems
HR
  • Provision of template letters and handbook to cover all HR issues
  • Advice, support and guidance on all personnel, Health and Safety, quality and procedure aspects
  • Notification of relevant changes in Employment Law
  • Comprehensive range of in-house training courses
Additionally a dedicated Business Development Manager is available to franchisees to assist in establishing the business and maximising revenues. Access is given to national and regional major contracts and assistance with local tender preparation. Operational field support is provided through a system of "experts" in particular areas.
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Team training & development

Induction
All Select Appointments' personnel follow an in-depth REC accredited induction programme that incorporates classroom and on the job training. Ongoing development areas are identified through their six monthly Personal Development Plans.

Personal development plan
Every individual has a Personal Development Plan (PDP) encompassing the core competencies of personal effectiveness, business and action orientation, and people management. These are the same core competencies as those assessed during the recruitment process and which form the basis of our Management Development Centres. The PDP directs individuals towards an effective consultant/manager model and highlights area of strength and development. This forms the basis of the ongoing training and development programme throughout their career.

Performance reviews
Monthly reviews are carried out for all staff to evaluate business performance. Qualitative and quantitative data is discussed and analysed. Action plans are agreed and feedback on system improvements is formalised through the quality system. Managers work on a hands-on basis in coaching, mentoring and supporting their team in their work.
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