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Netstationers
We operate 24 hours a day and 7 days a week and the process from placing an order, to receiving the products, is entirely automated. Our Business model allows customers to benefit from the collective purchasing power of a bigger entity without the need to invest in expensive and time consuming business operations and overheads. Netstationers offers lower overall product prices and administration overheads than traditional contract office suppliers, dealers or mail order specialists. The Netstationers' supply chain is enabled by working with leading manufacturers, fulfilment and delivery partners. These partners have been selected for their size, management, automated structures and ability to respond quickly and efficiently to market changes. Our partners expertise, prices and next day delivery promise are passed on to our customers via the web based e-commerce technology of the Netstationers' trading sites, accessible through our portal at netstationers.com Why us? At Netstationers we strive to do things differently. Not because we have some radical concept of how our industry should service the business customer but because we have in depth knowledge of how technology can be put to use in driving cost and time out of the traditional purchasing processes. We have taken the best this considerable market has to offer and combined it with our technology to change the customer experience. The way in which businesses source and buy office supplies products is changing and Netstationers is at the forefront of this change. The momentum is building. A momentum that you can be part of. It is the early adopters that take the biggest risk. Now that this hard work has been achieved by us, our Franchise partners are set to reap the biggest rewards as we move forward together in partnership.
Our market The office supplies market totals approximately £6 billion annually in the UK. The majority of the market is serviced by companies with large call centres or telesales operators handling millions of faxes and telephone calls per day. The Netstationers approach and technology cuts through the administration and time taken to process orders and dramatically reduces the amount of paperwork involved. Our system is automated from beginning to end. A customer places an order on-line, selecting from our 832 page catalogue or perhaps from their own personalised on line shopping list. The order is sent directly to our Suppliers and the goods delivered to our Customers the following day. Netstationers is revolutionising the Office Supplies market place, driving out, what in this day and age is, unnecessary administration. This leads to significant cost savings and efficiencies generating significant increases in profitability. Profits that YOU as a Franchisee can share. top Our offering You are a motivated professional with the desire to build your own business. Through your career to date you have developed relationships at decision making level within a number of organisations and you feel confident and comfortable communicating with professionals. You have a passion and belief in yourself and your ability to work hard and succeed but you have not yet had that inspiring idea as to how to capitalise on your desires and experience.Netstationers will help you channel your energies into building your own business, an investment that will grow and generate significant current and future income. An asset that you can realise when the time is right.The office supplies market represents a wonderful opportunity. It is traditional and very stable. The requirement for paper, writing materials, print and consumables growing larger each year. Every white and blue collar employee, in every organisation, is a consumer of office supplies; every business is a customer that you can help. We are not selling complex or specialist materials that require a high degree of understanding. Like our motto "Straight to the Point" our products are universally understood by our customers. The office supplies market is an extensive, definable, "must have" commodity market. At Netstationers we believe in the value of personal relationships. Our Franchisees win business by nurturing relationships to secure a position as a supplier and maintain that position through the excellence of the technology, customer service and operational aspects of the Netstationers solution.Netstationers understand you have a choice. We seek to give our Franchisees a leading position over all others in return on capital employed, time to pay back their original investment, and income yield.
Our support  Netstationers see training as a vital component to our Franchisees success. The comprehensive training not only addresses how to run your business, but also how to identify and close your sales opportunities. To ensure our Franchisees have a consistent approach to the business, all operating franchisees will be enrolled on our five day sales training course based in Los Angeles, California, and backed up by product, operational and technical training for five days in the UK. We have our own in-house customer service and IT department with a dedicated help line to assist any Franchisees experiencing issues or problems. Our systems are simple and easy to use so you do not have to be a computer expert to find your way around them.Netstationers provides, hosts, maintains and updates our e-commerce solution which is backed up by the largest offices supplies warehouse and delivery partner in Europe. This combination of leading technology in trading, warehousing and delivery gives each Franchisee the opportunity to fix pricing levels for their customers and compete at a significant advantage to traditional suppliers in the market. Franchisees take advantage of our collective purchasing power, which ensures they are in a position to offer very competitive prices to their customers, along with unrivalled service. If a customer uses it around the office then we almost certainly supply it. If we do not have it in our catalogue we challenge our Franchisees to have us source it for them. Franchisees can offer their customers a free next working day delivery on all orders over £30 with a no quibble returns service and they will never be undersold as we have a price promise. We believe that to be successful in any business it's about going that extra mile for your customer. It's about generating more than just a ho-hum response from your customer. You want them to say "WOW! That is fantastic" or "WOW I hadn't expected that kind of service". Our customers tell us that we have that "WOW" effect. We are committed to developing and expanding our market share by helping our Franchisees to identify new opportunities. Through a continual programme of research we ensure that our Franchisees are kept abreast of developments in the market place and have the products and the marketing strategy to maintain the strongest position possible. We are also committed to making regular visits to our Franchisees to provide ongoing training and an opportunity for review, analysis, advice and guidance for your business. top Frequently asked questions Q. Where should I position myself in the marketplace? A. Customers can be obtained from all areas of the commercial market place. Local businesses, small to medium sized enterprises (SME) and corporates alike, all require office supplies in varying levels. Most Franchisees will choose to initially deal with contacts already known to them, helping them develop their skills ahead of making approaches to new and larger clients as confidence and knowledge expands. Q. What support do I get from day one onwards? A. Even before you start to trade we will provide training in all aspects of the marketplace and related needs, gearing it to your knowledge level and continuing to support you until you feel 100% confident in all areas of your business. Q. How many staff will I need? A. A Franchisee may choose to be an individual trader and develop a team of staff as the business grows or they may commence with a team of like-minded colleagues. Q. How will customers order the goods? A. Via the Franchisees web site, or by telephone/facsimile if preferred. Q. What revenue should I be looking to achieve? A. The revenue achievable will depend on marketing activities and sales penetration. Our pilot operation at the end of its second year has generated sales of just over £850,000 with operating profits of £150,000. Q. Will I need to invest in new hardware if I have existing equipment? A. Not necessarily, providing your equipment is of a suitable specification. (Details of specification required are available on request.) Q. How can I finance the Netstationers Franchise? A. Netstationers can arrange finance on your behalf (subject to status). Alternatively the major clearing banks have specialist Franchise departments as they view Franchising as a safer way to start a new business. In this regard, local managers will usually provide good terms and approximately 70% of the required start-up capital. Q. Can I sell my Franchise? A. One of the benefits of owning a business is the ability to sell on that business and receive the capital appreciation you have built up over time. Naturally we will need to first approve the new owner prior to issuing a new Franchise Agreement. Q. Can I run another business in addition to the Netstationers Franchise? A. For your Franchise to be a success you will need to commit all of your time to the business and any distraction from this could seriously damage your prospects. The Netstationers Franchise Agreement therefore specifically calls for your undivided attention. Q. How important is corporate image? A. Vital to the identity of the Netstationers network as a whole and the successful development of the entire franchise group. Q. Will I need to prepare a business plan? A. We will work with you to produce your own Profit & Loss and Cash Flow forecasts, to reflect the operating conditions along with the level of sales activity you anticipate. Q. Do I have to create the Market? A. Absolutely not! The office supplies market in the UK equates to over £6billion in end user revenues. Q. On what basis do you select your Franchisees? A. We want our Franchisees to succeed and are very selective. We want ambitious people who are disciplined, capable, have a positive outlook, who are highly motivated and are pleasant to deal with. top  Key Info | | ||||||||||
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